Reference

Open 6n137 Legal Terms

We set out account terms, access checks and data handling in one place so you know how 6n137 works in India.

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6n137 Open 6n137 Legal Terms
CONTACT ROUTES

Switch to Contact Paths

If you need help with a legal request, start from the account area so we can match the message to your record.

Account email Send legal questions from the email tied to your account. We use that match to verify you, find the right record and reply to correction, access or dispute requests without asking you to repeat the basics.
Secure message Open a secure message inside your account when you need a status check, a copy request or a correction. The message stays linked to the same record, which helps us answer without confusion.
Document desk Use the document route for identity checks, address updates or payment-ownership checks. Upload only the files we ask for, because extra pages slow the legal check and may not be stored after the case closes.
DATA AND ACCESS

Explore Data And Access Rules

We handle data with a narrow purpose: identity checks, account operation, notices, dispute handling and legal retention.

Data use

We collect only the data needed to run your account, verify you, process wallet actions and handle notices. That includes contact details, session logs and request history, but not anything unrelated to the account.

Cookies

Cookies help us keep you signed in, remember language choices and spot session errors. If you clear them, the site may ask you to verify again, and some account actions may pause until the session is fresh.

Account security

Your password and one-time checks protect account access. Use a unique password, keep your phone secure and never share verification codes, because anyone with those codes can act as if they are you.

Retention

We keep records for as long as the account is active and longer only when law, dispute handling or fraud checks require it. When the retention window ends, we delete or anonymise the record as the policy allows.

Contact route

For corrections, copies or objections, send a message from the account email or secure inbox. We answer from the same channel so the record stays linked to the request and the audit trail remains clear.

Change requests

If you need a name, phone, address or payment-ownership change, send the request with matching proof. We will tell you what is missing, what we can accept and whether a legal limit affects the change.

Open Common Policy Questions

These questions cover access, data, corrections and the way we take legal requests. The answer to each one depends on the account record and the law that applies to you, so we keep them short and practical. If your request is unusual, send it from the account area and we will route it from there. We will also tell you if a document is needed before we can move ahead.

It applies when you open an account, send a request or use a feature that needs a legal check. If local law limits access where you are, we pause that action until it is allowed.

Access depends on local law and is available where local law permits. If a state rule blocks a feature, we keep that feature closed for you until the legal position changes.

We keep the data needed to run the account, confirm identity, process wallet actions, handle disputes and meet retention duties. We do not keep extra fields unless a legal or security reason needs them.

Yes. Send the change from the account email or secure message and we will check the record. If the change affects identity, address or payment ownership, we may ask for proof first.

Use the contact route in your account and name the record you want to see. We verify you first, then share what we can under local law and our retention rules.

Only you, or someone with authority we can verify, can ask for a record change. We keep a trace of every change request so the account history stays clear and disputes are easier to handle.

We place the latest version in the account area and apply it from the date shown there. If a change affects your account, we use the contact details on file to let you know.